How safe is shopping at NAPAONLINE®?

Shopping at NAPAONLINE® is very safe.

• NAPAONLINE® takes advantage of Secure Socket Layers (SSL) to encrypt all transactions that require personal information. All user data including names, credit card numbers and addresses are scrambled over the internet.
• NAPAONLINE® uses "security questions" for identification and protection.
• The log out process is designed to protect customers using public computers.

Customers are notified with pop-up messages when the information submitted will be sent via SSL. Check the security of your Internet session by looking at the bottom of your browser; if a "locked" padlock icon appears, you are on a secure page; if the padlock icon is "unlocked," you are not on a secure page.

Under federal law, the card issuer generally cannot hold you liable for more than $50.00 of fraudulent charges. In the unlikely event you are subjected to fraudulent credit card use, you must notify the card issuer in accordance with its reporting rules and procedures. If the card issuer holds you liable for any of this $50.00, NAPAONLINE® will cover this liability for you, up to the full $50.00.

NAPAONLINE® will cover this liability only if the fraudulent use of your credit card resulted through no fault of your own from purchases made at NAPAONLINE® while using our secure server.

One of the most effective ways to protect yourself when you shop online is to only do business with reputable companies, like NAPAONLINE®. When you come to our site, you can be sure that the strength and reliability of 80 years in the automotive industry is behind every purchase you make. If you're still hesitant to use your credit card to buy online, remember that you can always use the site to create and print a Shopping List, which you can print and take to a NAPA AUTO PARTS Store near you. Find the nearest NAPA location.

NAPAONLINE® offers a Log Out feature, which you can find on the left column of every page. Logging out ensures that other users can't access your order or account information. This is valuable feature for users of public computers. Closing all your browser windows also logs you out.

NAPAONLINE® offers product information including manufacturer, cost, availability and features. Customers can select and compare specific products. However, if you are looking for more specific information and need expertise, contact your local NAPA store.

Customers can shop online at NAPA anytime. Customer support is available 8:00 a.m. to 5:00 p.m. EST, Monday through Friday. Contact customer support via email at customersupport@napaonline.com

There's no charge to create an account with NAPAONLINE®. It's completely secure and takes just a few moments.

• All your searches for parts and accessories will be tailored to you and your vehicle(s).
• You won't have to re-enter your vehicle, billing or shipping information each time you visit NAPAONLINE®.
• You’ll have complete access to your order history.
• You’ll be able to personalize your account and indicate your communication preferences.
• You’ll be able to find a NAPA AUTO PARTS Store with ease.

Since NAPA already conducts business in all 50 states, it is required to charge sales tax for all purchases. NAPA is always looking to add more skilled and enthusiastic individuals. NAPA is an equal opportunity employer that offers rewarding, challenging work in a number of fields. NAPA AUTO PARTS Stores and NAPA AutoCare Centers are successful because of the unique contributions of a wide variety of quality people.

If you're interested in joining the NAPA family, visit www.napaautojobs.com or contact the manager at your local NAPA AUTO PARTS Store or AutoCare Center.

Most NAPA locations are independently owned and operated and make their own hiring decisions.