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Certain types of auto parts can be recycled or, more specifically, remanufactured for future sale. These parts have a core price that is used as a form of deposit on the portion of the part that can be remanufactured and that is designed to encourage return of the old part. The "core," simply put, is your old part. Returning cores can save you money on replacement parts.
Parts that may have a core price include brake shoes, brake master cylinders, water pumps, starters, alternators and air conditioning compressors.
The sale of a remanufactured part involves the price of the part itself, as well as an additional core charge to encourage the return of the old part for remanufacturing purposes. The core charge, sometimes called a core price, is a form of deposit you pay until returning your old part. If you don't have the core at the time of purchase, you must pay the core charge. That charge is refunded to you when you return the core.
Let's say you buy a remanufactured water pump with a $15 core charge, but you haven't removed the old water pump yet. You must pay the core charge when you buy the part. After you replace the pump, you return the old one to the store with your receipt (which includes the core charge). As long as the old part is in acceptable condition, the store will then refund the $15.
If you have paid a core charge for an item purchased from NAPA Online, you are eligible for core credit upon return of the old core unit. Used cores can be returned at any time provided the original parts as purchased at NAPA Online and that they are shipped back in the box you received with the original product.
Please follow the NAPA Online return process and identify the reason for the return as a "used core."
Before returning the used core, be sure to drain all fluids from the core and place it in a plastic bag to prevent leakage in transit. Then, pack the used core in the box that contained the original part you bought from NAPA Online.
Thank you for shopping NAPA Online!